Important Notice: By creating an account or using any service on satta.wine, you are considered to have agreed to these Terms & Conditions. Please read them in full.
Satta.wine ("satta", "we", "platform") is an internationally licensed online gaming platform. These Terms and Conditions ("Terms") form a binding agreement between satta and its users ("you", "member").
By registering on satta or using any part of the platform, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use the platform.
Eligibility
- These Terms & Conditions apply to all users in Bangladesh and any other country where satta operates.
- satta reserves the right to update these Terms & Conditions at any time. Users will be notified of any changes via the platform.
- The most recent version of these Terms & Conditions shall be considered binding.
- International arbitration law will apply to any disputes.
Satta is an entertainment gaming platform. We encourage all members to play responsibly. Gaming is a form of entertainment — it should not be treated as a source of income. satta is not liable for any financial losses incurred.
Creating an account on satta is completely free. However, you must provide accurate and truthful information during registration. Opening an account with false or misleading information is prohibited and may result in account termination.
Registration Terms
- You must be at least 18 years of age.
- Only one account per person is allowed.
- Only one account may be created per email address.
- Multiple accounts from the same device or IP address are not permitted.
KYC Verification
- Identity verification is mandatory before processing any withdrawal.
- A national ID card or passport must be submitted.
- Proof of address may be required.
- Verification may take24–72 hours to complete.
Warning: Opening an account under someone else's name or using another person's identity documents is a serious offence. If detected, the account will be permanently closed along with its entire balance.
Deposits and withdrawals on satta are fully transparent and secure. All major mobile banking methods in Bangladesh are directly supported.
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| Mobile Pay | ৳100 | ৳500 | Instant / 24 hours |
| Nagad | ৳100 | ৳500 | Instant / 24 hours |
| Rocket | ৳200 | ৳500 | Instant / 48 hours |
| Crypto | ৳500 | ৳1,000 | 1–3 Business Days |
- All deposits must be made from your own account. Payments from third-party accounts are not accepted.
- Withdrawal requests will only be processed via the same payment method used to make the deposit.
- Wagering requirements must be met before bonus funds can be withdrawn.
- satta does not charge any deposit fees. However, fees from your payment provider may apply.
- Suspicious transactions may require additional verification, which can delay withdrawals.
Satta regularly offers a variety of bonuses and promotional deals. Each bonus has its own terms and conditions, which are clearly stated on the offer page.
Wagering Requirement: Converting bonus funds to cash typically requires meeting a 20x–40x wagering requirement. Specific details are provided on each offer's page.
- Each user may claim each bonus offer once only.
- If wagering is not completed before the bonus expires, the bonus will be forfeited.
- Attempting to claim bonuses from multiple accounts or from the same device/IP will result in bonus cancellation.
- satta reserves the right to modify, suspend, or cancel any bonus offer.
- Accounts may be suspended if bonus abuse is detected.
Certain general rules apply to all games played on satta. These rules ensure a fair and enjoyable gaming environment for all members.
Casino Games
- RTP (Return to Player) statistics for all games are publicly disclosed.
- If a game is cancelled due to a technical error, all bets will be refunded.
- The dealer's decision in Live Casino is final.
Sports Betting
- Bets cannot be cancelled once a match has started.
- If a match is abandoned, the stake will be refunded.
- Live odds are subject to change; the odds at the time of placing your bet will apply.
The following activities are strictly prohibited. If detected, the account will be suspended immediately and the balance may be forfeited.
Prohibited activities include: money laundering, operating multiple accounts, bonus abuse, software hacking, stealing others' credentials, and game manipulation.
- Depositing or transacting using illegally obtained funds.
- Using automated software or bots to play games.
- Any attempt to predetermine the outcome of a game.
- Harassing or abusing other members.
- Filing a chargeback or payment dispute against satta without legitimate grounds.
Satta believes gaming is a form of entertainment. We want all our members to play responsibly and ensure that gaming never becomes a source of harm. To support this, we provide a range of tools and features.
If you feel that gaming is having a negative impact on your life, please the Responsible Gaming page visit or contact our support team. We're here to help.
Satta places the highest priority on protecting your personal information. Our detailed Privacy Policy here available. In brief, our commitment:
- Your information will never be sold to third parties.
- All data is protected with 256-bit SSL encryption.
- Your information will not be shared with any authority unless required by law.
- After account closure, your data will be retained for the legally required period.
You may close your account at any time. To do so, contact our support team. Please withdraw any remaining balance before closing your account.
At the user's request
Submit a request via support email or live chat. If a balance remains, you will be given the opportunity to withdraw it. An account under self-exclusion cannot be reactivated before the exclusion period ends.
At satta's discretion
If a breach of Terms & Conditions, fraud, or bonus abuse is detected, satta may close the account without notice. Any legitimate balance will be returned; bonus funds will be forfeited.
Satta is committed to resolving all disputes promptly and fairly. If you have a complaint, please follow the steps below.
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Step 1 — First, reach out to our support team via live chat or email. Most issues are resolved within 24 hours.
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Step 2 — If the issue remains unresolved, please fill out the formal complaint form. Our senior team will review it within 72 hours.
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Step 3 — If the issue remains unresolved, you have the right to escalate your complaint to our licensing authority.
Important: International arbitration law applies to any disputes. If any provision is found inapplicable under Bangladeshi law, the remaining terms will continue to be in effect.
Contact Us
For any questions regarding our Terms & Conditions, please contact us:
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Email: support@satta.wine
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Live Chat: Talk to us directly from any page on the site (24/7 in Bengali)
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WhatsApp: 24/7 support, available every day of the week
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