When you use satta, you share certain personal information with us. This privacy policy clearly explains how we collect that information, what we use it for, and how we keep it secure. There's nothing hidden here — everything you need to know is laid out openly.
Satta.wine (referred to herein as "satta" or "we") is an online gaming platform that provides entertainment gaming services in Bangladesh and other countries. This Privacy Policy applies to all users of the site — whether registered members or guest users.
Important: By using satta's services, you are considered to have agreed to this Privacy Policy. If you disagree with any part of it, please stop using our services and contact our support team.
- This policy applies to all pages, apps, and services on satta.wine.
- We may update this policy at any time — any changes will be notified on the site.
- The most recent version shall be considered the one in effect.
Satta only collects information that is genuinely necessary to operate our services properly. No irrelevant data is collected.
| Data Type | What's Included | When Collected |
|---|---|---|
| Identity | Name, date of birth, nationality | During Registration & KYC Verification |
| Contact | Email, phone number, address | During Registration & Verification |
| Financial | Payment methods, transaction history | During Deposit/Withdrawal |
| Technical | IP address, device information, browser | Automatically upon accessing the site |
| Gaming Activity | Game history, bet amounts, session data | During Gameplay |
We never collect or store your full payment card number or bank PIN. Payment information is processed directly on the payment provider's secure servers.
Collected data is used solely for specific, legitimate purposes. A complete list of how satta uses your data is provided below — it will never be used for any purpose beyond what is listed.
Primary Use
- Creating your account and verifying your identity.
- To process deposits and withdrawals.
- To provide uninterrupted gaming services.
- Providing customer support.
Excessive Use
- Detecting fraud and money laundering.
- Ensuring platform security.
- To comply with applicable legal obligations.
- To analyze and improve the quality of our services.
Marketing Communications: We will not send you any promotional emails or SMS without your consent. You can turn off marketing notifications at any time from your account settings.
Satta does not sell your data to any third party. However, in limited circumstances, certain information may be shared with trusted partners to operate our services.
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Payment Provider: Necessary information is shared with payment partners such as Mobile Pay, Nagad, and Rocket to process transactions.
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KYC Partner: We work with licensed verification agencies to confirm user identities.
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Law Enforcement: Information may be disclosed to the relevant authorities if required by a court order or legal obligation.
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Technology Service Provider: Trusted technology partners handling server hosting, cybersecurity, or analytics services — all operating under strict confidentiality agreements.
We never sell or transfer your data to advertising agencies, data brokers, or any third party for commercial purposes.
Satta.wine uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help remember your session and analyze site performance.
Essential Cookies
Essential for login sessions and security. These cannot be disabled.
Analytics Cookies
Helps us understand which pages are used most. You can turn this off.
Preference Cookies
To remember your language and theme preferences. You can change these at any time.
Marketing Cookies
To show you relevant offers. Active only with your consent.
You can delete cookies or stop accepting new ones at any time through your browser settings. However, disabling certain cookies may affect how some features on the site work.
Satta maintains both technical and procedural safeguards to protect your data. Our key security measures are outlined below.
- SSL/TLS Encryption: All data transfers from browser to server are encrypted.
- Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
- Firewall & DDoS Protection: Advanced server-level firewalls and intrusion prevention systems are active.
- Regular Security Audits: Regular security assessments are conducted by independent third-party experts.
- Restricted Access: Only authorized personnel can access personal data.
- Data Backup: Secure, encrypted backups are created on a regular basis.
In the event of a data breach, we will notify affected users within 72 hours and take immediate remedial action.
Satta believes every user should have full control over their own data. Your rights are outlined in detail below.
Right to Access
If you'd like to see the information we hold about you, submit a request to our support team. It will be provided within 30 days.
Right to Rectification
You may request corrections to inaccurate or outdated information. Many details can also be updated directly from your account settings.
Right to Erasure
After account closure, you may request deletion of data beyond what is required by legal obligations.
Right to Object to Processing
You may object to your data being used for marketing or profiling purposes.
Data Portability
You may request an export of your data in a standard format.
Right to Restriction of Processing
In certain circumstances, you may request that processing of your data be temporarily suspended.
How to Submit a Request: To exercise any of your rights support@satta.wineemail us or reach out via live chat. We typically respond within 30 business days.
Satta does not retain data longer than necessary. Retention periods for different types of data are listed below.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Account closure + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 Years | Anti-Money Laundering Laws |
| Gaming Logs | 3 Years | Dispute Resolution & Auditing |
| Cookies & Analytics | 13 months | Performance Monitoring |
| Marketing Preferences | Until Consent Is Withdrawn | User Preferences |
Satta is strictly an adults-only platform. No one under the age of 18 is permitted to use this site, and we actively prevent minors from registering.
- Age verification is mandatory at the time of registration.
- Proof of age must be submitted as part of the KYC process.
- If a minor's account is identified, it is immediately closed and all associated data is deleted.
- We never knowingly collect personal data from anyone under the age of 18.
If you suspect a minor is using this site, please support@satta.wineto let us know.
For any privacy-related questions, concerns, or complaints, don't hesitate to reach out to us. We're always here to help.
Email Support
support@satta.wine — Response within 24 hours
Live Chat
Chat with us directly from any page on the site — 24/7 support in Bengali.
Formal Complaint
Fill out the complaint form — the senior team will review it within 72 hours.
Regulatory Authority
If your issue remains unresolved, you have the right to file a complaint with our licensing authority.
sattaPlay Safely at
Your data is secure, and your privacy is our responsibility. Open an account today and enjoy gaming on a platform you can trust.